Return & Exchange

Return & Exchange Policy
Last Updated: [Insert Date]

At Indianza, we strive to ensure a seamless shopping experience. If you are not completely satisfied with your purchase, you may request a return or exchange under the conditions outlined below.

1. Return & Exchange Eligibility

Returns and exchanges must be requested within 7 days of receiving the order.
Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
Electronics and accessories may only be returned if they are defective or damaged upon arrival.
Sale items, gift cards, and personal care products are non-returnable and non-exchangeable.

2. How to Initiate a Return or Exchange

Contact Us: Email us at Insert Email or call Insert Phone with your order number and reason for return/exchange.
Approval & Instructions: Once approved, we will provide return instructions and a shipping address.
Ship the Item: You are responsible for return shipping costs unless the item is defective or incorrect.
Processing: Once received, we will inspect the item and process your return or exchange within 12 business days.

3. Refunds

Approved refunds will be issued to the original payment method within 12 business days.
Shipping fees are non-refundable unless the return is due to our error.
If the refund is delayed, please check with your bank before contacting us.

4. Exchanges

Exchanges are subject to stock availability.
If the requested item is out of stock, a refund or store credit may be issued instead.

5. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, contact us within 7 days of delivery with photos of the issue.
We will cover the return shipping costs and send a replacement at no extra charge.